FAQs

FREQUENTLY ASKED QUESTIONS

Q: How do I request a service call?
A: You can visit the Tenant Center to place a service request, or call our management office at 703.507.6548.

Q: How do I request additional space?
A: You can reach out to CBRE directly at 703.905.0207 or contact your Property Management Office to assist with putting you in contact with the correct person.

Q: What do I do when my office is too cold or too hot?
A: You can visit the Tenant Center to place a service request, or call our management office at 703.507.6548.

Q: Where can I park?
A: The Aleck at 1400 L Street has access to one parking garage and is secured and primarily reserved for tenants, monthly permit holders and other approved personnel as designated by management. The garage can be accessed via the main entrance by turning into the driveway off of L street.

Q: Can I bring in a space heater?
A: Space heaters are not permitted at the building due to the additional electrical load they draw and potential fire concerns. Please let the management team know if you are experiencing hot or cold conditions, and we can adjust your space temperature as needed.

Q: I work after the building’s normal hours, how do I request lighting, heating and/or air conditioning?
A: All requests for overtime lighting or HVAC must be submitted through our work order system at least 24-hours in advance of the desired timeframe.

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